Have you ever wondered what safety features are available to you when you’re riding the bus? We have! This is why we have compiled information from The City of Ottawa and OC Transpo on safety features available to you, so you can have a happier trip!
Night Stops: After 9pm, there are night stops at certain Transitway Stations which are centrally located and close to yellow emergency phones and pay phones. Night stops are well lit and marked in yellow with the Transecure logo.
After 9pm: You can ask the bus driver to drop you off anywhere along to route to ensure you get home safely.
Transit Law Enforcement Officers: Transit Law Enforcement officers are available to ensure your safety. Some officers are wearing plain clothing.
Trouble/assistance: You do not have to be a bus rider to ask any OC Transpo employee for help.
Reporting incidents: Report incidents to 613-741-2478. Consequences for offenders can include a fine up to $5,000 and a court appearance. Any person with knowledge of a crime can call or TEXT Crime Stoppers to 613-233-TIPS (233-8477) or 1-800-222-8477.
Transit Special Constables: Transit Special Constables are Peace Officers and have the power of a cop to enforce the Criminal Code of Canada, the Controlled Drug and Substances Act, the Liquor License act, the Trespass to Property Act, and the Safe Streets Act on all OC Transpo buses and property.
Safety and Security at Transit Stations: If you feel lost or sick, harassed or threatened, call any OC Transpo vehicle, speak to any OC Transpo employee or use the yellow emergency callbox.
Yellow emergency call boxes are located throughout stations and in each elevator. Use them in an emergency, if you or someone else needs help or if you feel threatened. Press the button and you’ll be connected with to OC Security Control Centre via intercom.
For a more private conversation, use any pay phone in the station to make a free, direct, no-dial call to Security— just press the “Security” button located under the number pad.
Closed circuit TV cameras monitor major station platforms, and all stations are patrolled by Transit Law Enforcement Officers.
Taxi Link: If you’re travelling by bus after midnight, and need a taxi to complete your trip home, a taxi will meet you at a designated taxi pick up location at most Transitway Stations.
Just call a taxi company on your cell phone or a pay phone and provide the name of the station and your approximate arrival time.
If you don’t have a cell phone or two quarters, your bus operator may be able to assist you — just ask. The operator may be able to arrange for a taxi to meet you at a station